Lots of persons who begin using their very first hosting account, or switch companies, typically have questions in regard to how given procedures are carried out or bump into predicaments when setting up different things, including emails, website settings, etc. That’s the reason why, some hosting providers have compiled documentation with the most standard questions and issues in order to help their customers receive information swiftly and seamlessly. Consequently, the help desk team members can concentrate on actual problems that particular clients may be encountering, since the solution for the minor things will be available online and customers can easily handle them without having to get in touch with the client service team. Having in-depth documentation is essential, especially for new users without any previous experience, since the hosting service involves a huge number of functions and lots of people can become confused about what to do. A good knowledge base can both help you do the things that you want and find out how the web hosting service functions in general.
Extensive Online Documentation in Shared Hosting
If you order a shared hosting
account through our company, you’ll be able to access our comprehensive online documentation where you will find info about more or less everything related to our web hosting solutions. The topics encompass anything from how to create an email address on your hand-held device, to how to accomplish various things using an .htaccess config file. The articles themselves are written in a simple-to-understand manner and offer detailed guides on how to perform a given task in your Hepsia hosting Control Panel. You can also find information that is not directly associated with Hepsia, for example one that concerns software apps on your personal computer. The entire collection of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a given Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you will be able to find out more or less everything about your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated servers
feature extensive online documentation where you will find information about all the features that our custom Hepsia hosting Control Panel offers, plus solutions to different questions and difficulties that you could come across. All installation guides contain detailed instructions, which is the reason why you will not have to worry about missing something in case you intend to export a database, for example. The troubleshooting articles include a number of different feasible reasons for particular problems and the solution for each one of them, so if you’re unable to send email messages even though you have the correct outgoing mail server settings, for instance, you can quickly discover what the reason may be and correct the issue with a few mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find related articles in each single section. In case you prefer to look through all help articles, you can use the Help menu, which is located in the upper right-hand side of the window.