Q: Why do I need to transfer my site? What does web site migration involve?
A: The website migration service that we are offering is free (within a certain limit). We’ll migrate your site(s) to our top–of–the–line cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can result in lost data and unnecessary downtime. For this reason, we will accomplish all that for you for free!We’ve got proficient administrators whose sole task is to make sure that your web site functions exactly as it did on your old web hosting platform. Our administrators are experts in transferring custom–built web sites, as well as web sites that are based on popular scripts such as WordPress and Joomla™.
Q: Just how long will it take for my web site to be moved over to your platform?
A: We try to carry out all website migrations as fast as possible. Even so, we don’t have a fixed time frame for website migrations. There are various variables that you have to take into consideration – the mere size of your web site and the workload of our website migration staff, etc. We constantly try to carry out each migration within 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.
Q: My privacy is vital to me. What details do you need to have?
A: Yup. We’ll need to have the name of the web site that you wish us to move. We will also require a means to log in to your old hosting account so that we can get the content pertaining to your web site.
Q: My old web hosting account has delicate data inside. How can I rely on you?
Q: Will there be any downtime for my site?
A: Nah. Your web site will continue to be completely operational during the transfer. As soon as everything is completed on our end, we’ll let you know so that you can examine it and check for problems. If everything is OK, all you will have to do is update your domain’s DNS settings.
Q: Will my current hosting provider learn that I am leaving them?
A: No. Apart from your login info for the Control Panel, we will not require anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Does it make any difference what platform my current provider is using?
A: We support all Linux–powered hosting platforms. Generally, if we can get access to your Control Panel, we will be able to migrate your web site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.