Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Control Panel you can find a detailed Help Center section featuring tons of help articles and regularly asked questions. They are answered by our support team of experienced technicians. Just type in your question and our clever platform will return the most appropriate answer.

  • Top quality support service

  • Tutorial Video Clips

  • For users who prefer to learn how to settle a typically encountered problem by watching a how–to video, we’ve added a compilation of video tutorials to our Web Control Panel. All the tutorial videos are brief and simple to comprehend. They offer you step–by–step presentations of different website management tasks.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 tech support service and a one–hour ticket response time guarantee. Our knowledgeable techs will be online 24–7 to attend to your inquiries and to rectify any problem that you may possibly run into. Just open a client support ticket from the Help Center and we will reply within a minute.