Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services precisely can VPS and dedicated server users benefit from?
If you get your own web server, you will have more flexibility on what you could install and run when compared with a shared hosting account. With a shared service, you have access just to your own account, hence you aren't able to install server-side software. While this is not an issue for the majority of script-driven programs, there are several which have particular requirements and need particular software to be present on the machine either for some additional functionality or for them to work at all. If you have practical knowledge, you won't have any problems to run the server, but if you don't, you may simply not have the skills to deal with everything and use the script applications which you want. If that is the case, you can use our Installation & Troubleshooting upgrade, so our system administrators can setup everything for you and aid you with any issues that you may come across.
Installation and Troubleshooting in VPS Servers
The upgrade can be purchased for any of the VPS server
packages no matter the OS and Control Panel that you've chosen or the task that you need to be executed as our administrators will assist you with anything relevant to the software on the server. This includes, but is not limited to, setting up third-party apps, setting up hosting server options, troubleshooting scripts when they do not work properly, etcetera. The upgrade provides an hour of work and if a specific task requires less time, the remaining minutes will be available for the future and shall be listed in the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your server. In this way, you may work on your web sites without having to worry that you won't be able to use some program or losing time on technological matters.
Installation and Troubleshooting in Dedicated Servers
When you need our upgrade for any reason, you could add it to your dedicated server
with a few mouse clicks through your billing Control Panel or if you need some custom work on the machine the instant it's put in place, you can obtain the upgrade during the signup process and inform us what exactly you need to be done, so everything shall be ready once your server is working. 60 minutes of custom work are added to your account every time you acquire the upgrade, so you can use this service as many times as you need. If some task needs less time to be completed, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to focus on building and advertising your sites without wasting time on maintaining the dedicated web server or the software installed on it. You'll be able to take advantage of it if you also use our Managed Services upgrade, but the 30 min it includes are not enough to perform all of tasks which you require.