A Control Panel is a web-based interface through which you can handle various aspects of your presence online. As an illustration, you may create or change site files, create and check e-mails, handle databases, check visitor statistics etc. Those things are done through buttons and menus in a browser and the CP can also be called ‘back office’, i.e. the admin area associated with your web hosting account. Most Control Panels out there will allow you to control all hosting-related matters, but you will commonly need a different system to control payments or to get a new domain name when the company offers domain registrations. With respect to the platform they utilize, you can be able to use the billing account to open a support ticket to ask a question or to diagnose an issue too, or you may need to use a 3rd system.